Nowadays, in a globalized world where new business agreements are made through the Internet, remote services are an excellent option to save time and money when carrying out a project.
In times of crisis like these ones, many companies request remote services. This allows them to reduce the operating costs and travel expenses –hotel and transportation- in which they incur when hiring regional experts.
Finder offers your company excellent remote services that are executed by qualified professionals at a competitive market price.
Our company boasts enormous experience in developing and implementing large projects to be carried out remotely for different clients in Latin America.
Finder Technologies also offers monitoring and management remote services for databases, application servers and E-business Suite. The set of proprietary tools we work with are based on constant monitoring and on statistics and metrics analysis. These tools, together with our experience, enable us to proactively identify and implement changes and improvements with a view to keep and guarantee the systems’ stability and performance.

Remote Assistance and installations

We are currently offering remote installations, installation assistance and problems resolution. See the table on the right for further details on our basic services. We also provide the following specialized services:

Specializations

 

Diagnostics

 

 

·         eBS

·         RAC

·         Performance (RAC,eBS or single instance)

·         Security

·         Workload Analysis

 

Instalations

 

eBS, RDBMS, RAC enable or not.

 

Capacity Planing

 

 Infrastructure oriented

·         New installations

·         Production enviroments

·         Estimations based in your actual workload

 

Pre-Implementations

 

·         Define the infrastructure to support new databases

·         Disaster Recovery Plan

·         Backup and Recover

Consulting and Best Practices

Finder Technologies can participate remotely as a consultant for the processes related to data bases, such as:
Constant technical advice on: Performance, Capacity Planning and Security
As part of our service, we send customers a monthly performance report, where improvement goals are put forward.

 

 

 

RDBMS (from 8i to 11g R1)

·         Installations

·         Resolve installation issues

·         Diagnostics (Healtcheck)

·         Capacity Plans

 

 

 

 

eBS 11i

 

·         Patching and installations

·         Upgrades

·         Migrations from 10.7 to 11

·         Resolve issues

·         Diagnostics (Healtcheck)

·         Capacity Plan

 

 

 

 

 

 

Real Application Clusters

 

·         Pre-Implementation studies

·         Installations

·         Upgrades  (from 9i to11g R1)

·         Resolv issues

·        Diagnostics (Healtcheck)

·         Capacity Planing

·         Migrations from and to ASM

 

Availabilty and Data protection.

 

  ·         Business Continuity using Dataguard